Whitchurch recording, archiving and cataloguing team (WRACT) are the volunteer group at the Heritage Centre. They are involved in a wide variety of projects that explore the history of Whitchurch and the surrounding area.

Some projects are based in the Heritage Centre itself. These include creating displays, interpreting the exhibitions, and monitoring the museum environment.

Other projects are based in the Collection Store. These involve cataloguing and caring for the collection.

A number of research projects use information transcribed from records held at Shropshire Archives in Shrewsbury.

Current projects involve walking around the town taking photographs and updating trail leaflets.

Future projects include recording an aural history archive and creating an index of 17th & 18th century Whitchurch surnames.